Summary
Reliable medical secretary with 5 years of experience in busy clinics. Skilled in electronic medical records, appointment scheduling, and supporting billing processes. Known for multitasking and improving patient check-in efficiency.
Experience
- Managed scheduling for 3 providers, coordinating over 60 patient appointments daily.
- Maintained electronic medical records for 2,000+ patients, ensuring HIPAA compliance.
- Supported billing team by processing 150+ insurance verifications monthly, reducing claim errors by 12%.
- Trained 3 new staff members on clinic procedures and medical terminology.
- Answered and routed 70+ calls per day, improving patient satisfaction scores.
- Prepared and maintained patient charts, reducing errors by 10%.
Education
Courses
- Certified Medical Assistant, American Association of Medical Assistants