Summary
Senior new home sales manager with deep expertise in mortgage lending, FHA/FNMA/FHLMC guidelines, and sales team leadership. Consistently exceeds sales targets by building strong partnerships, coaching teams, and providing consultative recommendations based on financial analysis.
Experience
- Built role as internal and external mortgage expert, increasing loan originations by 35%.
- Coached and mentored a team of 10 sales consultants, leading to a 28% rise in branch sales.
- Developed partnerships with 5 retail branches, expanding market reach and driving 50+ new home sales per year.
- Provided consultative recommendations based on financial analysis, improving client retention by 15%.
- Collaborated with bankers to introduce new clients for additional products, boosting cross-sell revenue by $500K.
- Created outstanding customer experience using targeted marketing and cross-sell efforts.
- Maintained good customer relationships, resulting in a 98% satisfaction score.
Education
Courses
- NMLS Registration, Nationwide Multistate Licensing System
- Real Estate License, Texas Real Estate Commission