Summary
Experienced nursing home administrator with over twelve years of leadership in long-term care. Expert in regulatory compliance, budget management, and clinical judgment. Skilled at driving operational improvements and leading multidisciplinary teams.
Experience
- Directed operations for a 120-bed facility, maintaining full regulatory compliance and passing all inspections for seven consecutive years.
- Developed and managed a $10M annual budget, reducing costs by 12 while improving care quality metrics.
- Led a team of 85 staff, increasing employee satisfaction scores by 20 and reducing turnover by 25.
- Implemented a new complaint investigation process, resolving 95 of issues within 48 hours.
- Coordinated with state agencies to ensure compliance with evolving regulations.
- Assisted in developing staffing models that improved patient-to-staff ratios by 15.
Education
Courses
- Nursing Home Administrator License, New York State Department of Health
- CPR Certification, American Red Cross