Summary
Motivated entry level administrator in training with strong communication and emotional intelligence. Experienced in supporting daily operations and ensuring regulatory compliance in healthcare settings. Eager to contribute to resident care and team success.
Experience
- Supported daily operations for a 100-bed facility, increasing resident satisfaction scores by 12 points in six months.
- Assisted with regulatory compliance checks, reducing citation findings from 3 to 1 during annual surveys.
- Helped onboard and train 8 new staff members, improving retention by 15 percent.
- Coordinated risk management efforts, resulting in a 20 percent decrease in incident reports.
- Assisted in budget tracking for a $1.5M operation, identifying $20,000 in annual savings.
- Supported hiring and training processes for 5 new employees.
- Helped manage resident care scheduling, improving on-time service delivery by 10 percent.
Education
Courses
- NAB Exam Eligibility, National Association of Long Term Care Administrator Boards