Summary
Experienced office administrator skilled in records management, event coordination, and office administration. Proven ability to handle high call volumes, manage schedules, and support executive teams. Strong Microsoft Excel and Outlook skills with a focus on efficient workflow.
Experience
- Managed records for 600+ patients, ensuring 100% compliance with privacy policies
- Coordinated 20+ business travel arrangements per quarter, reducing costs by 18%
- Answered and directed 60+ calls and emails daily, improving customer satisfaction scores by 22%
- Organized 10+ internal events annually, increasing attendance by 30%
- Supported executive team with contract management and budget tracking, reducing errors by 20%
- Processed 200+ data entry requests weekly using Microsoft Excel and Outlook
- Maintained Tarble Archive, improving document retrieval speed by 40%
- Assisted with event coordination and visitor accommodations for 50+ guests per year