Summary
Reliable entry level office assistant with strong data entry and customer service skills. Skilled in Microsoft Office and record keeping. Known for attention to detail and supporting team operations.
Experience
- Answered and routed 60+ calls per day, reducing response time by 25%.
- Maintained and updated 500+ patient records with 98% accuracy.
- Provided backup support to front desk staff, covering 10 shifts per quarter.
- Entered appointment notes for providers, improving follow-up rates by 15%.