Summary
Experienced office coordinator skilled in administrative support, Microsoft Office, and customer service. Proven ability to manage schedules, coordinate travel, and support business operations with strong communication and organizational skills.
Experience
- Answered and directed 80+ calls and emails daily, reducing response time by 25%.
- Coordinated travel and accommodations for 20+ staff and visitors each quarter, saving $4,000 annually.
- Assisted business manager with strategic planning, contributing to a 10% increase in office efficiency.
- Arranged catering and materials for 50+ meetings and events per year.
- Supported People Operations team with employee recognition programs, boosting engagement scores.
- Maintained confidential records for 300+ clients with zero data breaches.
- Trained and supervised 2 junior administrative staff.
- Improved invoice processing accuracy to 99% by updating tracking systems.