Summary
Organized office coordinator with 5 years of experience in office administration, document management, and customer service. Skilled in Microsoft Word and Excel, with a track record of improving scheduling and supporting HR tasks. Known for clear communication and attention to detail.
Experience
- Answered and directed 75+ calls daily, improving response time by 20%.
- Managed document preparation and filing for 8 departments, reducing errors by 30%.
- Compiled and distributed weekly schedules for a 25-person team.
- Assisted HR with onboarding and background checks for 15 new hires each quarter.
- Collaborated with colleagues to streamline office supply ordering, cutting costs by $2,000 annually.
- Supported front desk operations and resolved patient inquiries, maintaining a 98% satisfaction rate.
- Assured completion of month-end billing tasks for 200+ accounts.
- Assisted with document scanning and record management, improving file access time by 40%.