Summary
Friendly and dependable entry level office receptionist with strong typing and communication skills. Experienced in customer service and eager to support a busy front desk. Quick learner with a positive attitude and attention to detail.
Experience
- Answered and routed 60+ calls daily, reducing hold times by 20%.
- Scheduled 30+ patient appointments per day using Microsoft Outlook.
- Maintained accurate patient records with 99% error-free data entry.
- Greeted and assisted 40+ visitors daily, improving patient satisfaction scores.
- Resolved customer issues at checkout, maintaining a 95% satisfaction rate.
- Handled cash and processed 100+ transactions per shift.