Summary
Experienced office technician skilled in office administration, communication, and multitasking. Proficient in Microsoft Office and file organization. Recognized for supporting cross-functional teams and improving office processes.
Experience
- Answered and forwarded 60+ phone calls daily, improving response time by 25%.
- Maintained and organized 1,000+ digital and physical files, supporting compliance and reducing retrieval time by 30%.
- Assisted with construction project documentation and closeout, ensuring all records were completed on schedule.
- Prepared meeting minutes for weekly project meetings, increasing team alignment.
- Conducted mailroom operations, sorting and scanning 200+ pieces of mail daily.
- Supported seminar and workshop preparation for 50+ attendees, improving event feedback scores.
- Assisted with remote storage requests, reducing file retrieval delays by 40%.
Education
Courses
- Typing Certificate, Minnesota Workforce Center