Summary
Detail-oriented on site property manager with 5 years of experience overseeing daily operations for residential communities. Skilled in budgeting, financial management, and tenant relations. Proven ability to resolve resident issues quickly and maintain high occupancy rates.
Experience
- Managed day-to-day operations for a 120-unit property, maintaining a 97% occupancy rate.
- Resolved over 100 resident complaints annually, increasing resident satisfaction scores by 18%.
- Created and managed annual budgets of $1.5M, reducing operating costs by 12%.
- Coordinated with vendors for maintenance, resulting in a 30% faster response time for work orders.
- Assisted with leasing and marketing strategies, leading to a 10% increase in new lease signings.
- Ensured compliance with Fair Housing Laws and company policies during all leasing activities.
- Supported property management for a 90-unit community, achieving a 96% lease renewal rate.
- Assisted with budget preparation and financial reporting, improving accuracy by 15%.
- Organized community events, increasing resident engagement by 25%.
Education
Courses
- Certified Apartment Manager (CAM), National Apartment Association