Summary
Resourceful onboarding specialist with 4 years of experience in client onboarding and HR administration. Skilled in project management, communication, and process improvement. Known for anticipating client needs and delivering efficient onboarding solutions.
Experience
- Managed onboarding for 60+ new hires per quarter, maintaining 98% compliance with Form I-9 and background check requirements.
- Approved new account onboarding as authorized approver, reducing onboarding errors by 25%.
- Anticipated client needs and resolved onboarding issues, achieving a 96% client satisfaction rate.
- Coordinated learning events and training programs for 200+ employees, increasing engagement by 15%.
- Assigned and monitored Talent Acquisition team emails, improving response time by 40%.
- Assisted with job description compliance and onboarding documentation audits, reducing errors by 20%.
Education
Courses
- Qualified 401(k) Administrator (QKA), ASPPA