Summary
Mid level onsite property manager with over 5 years of experience managing residential properties. Skilled in budget management, tenant relations, and Fair Housing compliance. Proven track record of increasing occupancy rates and streamlining operations through effective communication and conflict resolution.
Experience
- Managed day-to-day operations for a 200-unit property, increasing occupancy rate by 10% in two years.
- Prepared and managed annual budgets of $400,000, keeping expenses within 2% of projections.
- Resolved 92% of tenant conflicts within 48 hours, improving resident satisfaction scores by 18%.
- Collaborated with maintenance and resident services teams to reduce maintenance response time by 30%.
- Ensured Fair Housing compliance and certified resident eligibility for all new leases.
- Assisted in managing a 150-unit property, supporting leasing and maintenance operations.
- Helped prepare annual budgets and implemented cost-control strategies, saving $15,000 per year.
- Communicated property performance and needs to the Regional Manager, leading to targeted improvements.
Education
Courses
- Certified Apartment Manager (CAM), National Apartment Association