Summary
Analytical operations analyst skilled in process improvement, data analysis, and project management. Experienced in automating workflows and delivering actionable insights to drive business results. Strong collaborator with a focus on efficiency and compliance.
Experience
- Identified and automated three manual processes, saving 25 hours of staff time monthly.
- Analyzed monthly activity data and presented insights that led to a 12% increase in operational efficiency.
- Led user acceptance testing for a new core system, ensuring a smooth rollout with zero critical issues.
- Collaborated with HR to analyze engagement survey results and implement two action plans, improving team morale.
- Maintained data accuracy above 99% for inventory records across four warehouses.
- Supported broker onboarding, reducing average onboarding time by 30%.
Education
Courses
- Act 34