Summary
Licensed optical manager with 12 years of experience leading optical teams, optimizing inventory, and ensuring high standards of patient care. Expert in lensometry, staff training, and complex eyewear adjustments. Recognized for leadership, professionalism, and driving sales growth.
Experience
- Supervised and trained a team of 8 optical technicians, improving team productivity by 25%.
- Streamlined inventory management, reducing stock shortages by 30% and saving $5,000 annually.
- Led eyewear dispensing and adjustments for 60+ patients weekly, maintaining a 99% accuracy rate.
- Implemented new patient record system, cutting administrative time by 15 hours per month.
- Managed contact lens fitting and education for 200+ patients per month.
- Assisted in hiring and onboarding 4 new staff members, supporting department growth.
- Handled complex eyewear repairs and adjustments, reducing patient returns by 18%.
Education
Courses
- Licensed Dispensing Optician, State of Illinois