Summary
Experienced optometric technician skilled in managing patient flow, performing retinal imaging, and verifying insurance. Recognized for strong communication and organization, ensuring accurate records and smooth appointments in high-volume practices.
Experience
- Managed patient flow for 40+ daily appointments, reducing average wait times by 25%.
- Performed retinal imaging and preliminary testing, supporting accurate diagnoses for over 1,000 patients annually.
- Verified insurance coverage and processed claims for 300+ patients each month, decreasing billing errors by 30%.
- Trained two new assistants on appointment scheduling procedures and use of optical equipment.
- Scheduled and confirmed 60+ appointments weekly, maintaining a 98% attendance rate.
- Assisted with contact lens exams and maintained inventory of optical equipment, reducing supply shortages by 40%.
Education
Courses
- Optometric Technician Certification, American Optometric Association