Summary
Lead package delivery driver with over 10 years of experience managing routes, training new drivers, and ensuring safety compliance. Recognized for reliability, problem-solving, and maintaining high customer satisfaction.
Experience
- Supervised and trained a team of 8 drivers, improving on-time delivery rates by 12%.
- Managed daily operations and route assignments for up to 900 packages per week.
- Conducted pre-trip inspections and enforced safety policies, resulting in zero accidents in 3 years.
- Resolved customer complaints and delivery issues, maintaining a 4.9/5 customer satisfaction rating.
- Collaborated with warehouse staff to streamline loading and reduce errors by 20 packages per month.
- Delivered up to 150 packages per shift with a 99% on-time record.
- Assisted with onboarding and mentoring new drivers.
- Maintained a clean driving record and completed all required DOT physicals.
Education
Courses
- Commercial Driver's License (CDL), Texas Department of Public Safety
- DOT Physical, Certified Medical Examiner