Summary
Certified plasma processing technician with 4 years of experience in inventory management, infection control, and employee training. Skilled at resolving donor concerns, improving operational efficiency, and ensuring compliance with safety standards.
Experience
- Managed supply inventory and reduced shortages by 25% through proactive ordering and tracking.
- Trained and coached 8 new employees in infection control and equipment use, improving onboarding time by 30%.
- Addressed and escalated donor or staff concerns promptly, increasing donor satisfaction scores by 15%.
- Assisted with recruitment and selection of staff, helping to build a reliable team.
- Attended all mandatory training programs and maintained up-to-date knowledge of safety protocols.
- Collected and forwarded patient charge tickets and supply requisitions, reducing processing errors by 20%.
- Cleaned storage shelves and maintained a safe, organized work environment.
Education
Courses
- Certified Phlebotomy Technician 1 (CPT1), California Department of Public Health