Summary
Bilingual plastic surgery sales consultant with 6 years of experience in account management and CRM. Skilled in clinical documentation, patient assessment, and building strong relationships with patients and key decision-makers. Proven record of increasing booked surgeries and patient satisfaction.
Experience
- Increased booked surgeries by 25% in one year by converting digital leads into consultations
- Maintained 97% patient satisfaction through clear education and follow-up
- Documented clinical information and standardized photography for over 500 patients
- Collaborated with marketing to launch two promotional campaigns, boosting consultations by 18%
- Built relationships with 40+ key decision-makers, expanding referral network
- Collected $200,000 in CareCredit payments annually
- Prepared patients for evaluation, improving workflow efficiency by 20%
Education
Courses
- Basic Life Support (BLS), American Heart Association
- ACLS Certification, American Heart Association