Summary
Experienced quality engineer skilled in root cause analysis, lean manufacturing, and quality management. Proven ability to drive process improvements and lead 8D problem solving efforts. Strong communicator who works well with cross-functional teams to deliver measurable results.
Experience
- Led 8D problem solving for 25 customer complaints, reducing repeat issues by 30 percent.
- Implemented statistical process control on 3 key lines, cutting process variation by 15 percent.
- Collaborated with suppliers to analyze quality data, resulting in a 20 percent improvement in incoming part quality.
- Acted as liaison between production, suppliers, and customers to resolve quality issues within 48 hours.
- Assisted with root cause analysis for 40+ production issues, supporting a zero-defect initiative.
- Analyzed drawings and part measurements to identify accountability, reducing non-conformance by 12 percent.
Education
Projects
Courses
- Certified Quality Engineer (CQE), ASQ