Summary
Experienced quality improvement coordinator skilled in data analysis, regulatory compliance, and process optimization. Proven ability to lead audits, train staff, and drive measurable improvements in healthcare quality.
Experience
- Led internal audit program, training 12 auditors and increasing audit accuracy by 18 percent.
- Analyzed clinical and operational data, identifying a 10 percent reduction in patient safety incidents over two years.
- Collaborated with physicians and operational leaders to implement 6 new quality initiatives, improving compliance rates by 22 percent.
- Assisted in the creation and rollout of 7 clinical policies, reducing process errors by 25 percent.
- Supported compliance reviews and helped resolve 15 regulatory issues in 18 months.
- Used Microsoft Excel to track and report on quality metrics for 5 departments.
- Built relationships with clinical teams to improve communication and performance improvement efforts.
Education
Courses
- Registered Nurse (RN) License