Summary
Detail-oriented front desk receptionist with 4 years of experience in busy office environments. Skilled in data entry, Microsoft Office, and building strong client relationships.
Experience
- Managed 100+ incoming calls per day, improving call routing efficiency by 25%.
- Scheduled and coordinated 40+ appointments weekly with zero double-bookings.
- Trained 2 new receptionists on office procedures and scheduling software.
- Maintained accurate records and performed data entry with 99% accuracy.
- Greeted and checked in 50+ patients daily, reducing wait times by 15%.
- Handled confidential information and maintained HIPAA compliance.
- Provided customer service and resolved scheduling conflicts quickly.