Senior Referral Specialist
[email protected] · 555-345-6789 · Chicago, IL
Summary
Seasoned referral specialist with a proven track record in referral management and team leadership. Expert in electronic medical records, process improvement, and staff training. Known for professionalism, adaptability, and delivering efficient patient-centered care.
Experience
Senior Referral Specialist
Midwest Health Network
January 2016 to Present
- Led a team of 6 referral coordinators, increasing department efficiency by 30%.
- Oversaw 200+ weekly referrals, maintaining 98% accuracy in documentation and compliance.
- Developed and implemented new referral tracking protocols, reducing errors by 40%.
- Facilitated staff education sessions on confidentiality and electronic medical records.
Referral Coordinator
Lakeside Medical Center
June 2012 to December 2015
- Managed referral workflows for a multi-specialty clinic, processing 100+ referrals per week.
- Collaborated with providers and payers to resolve complex referral issues, improving patient outcomes.
Education
Bachelor's Degree, Health Information Management
DePaul University
Courses
- Medical Assistant Certification, Illinois Board of Health
Skills
Leadership & Management Organizational SkillsProblem SolvingAdaptabilityProfessionalism
Healthcare & Compliance Medical TerminologyElectronic Medical RecordsConfidentiality
Team & Communication CommunicationCollaborationTeamworkCompassion
Illustrative sample for a Referral Specialist resume.