Patient Registration Representative
[email protected] · 555-234-5678 · Dallas, TX
Summary
Patient registration representative with over 3 years of experience in hospital and clinic settings. Skilled in insurance verification, EHR systems, and payment collection. Recognized for improving patient flow and maintaining confidentiality while handling high patient volumes.
Experience
Patient Registration Representative
Dallas Community Hospital
March 2020 to Present
- Registered and checked in 120 patients daily, maintaining 99 accuracy in demographic information.
- Verified insurance for 500 patients weekly, reducing claim denials by 15.
- Collected payments and balanced cash drawer daily, ensuring full compliance with financial procedures.
- Trained 3 new staff members on EHR systems and registration protocols, improving onboarding efficiency by 25.
- Assisted patients with financial assistance forms, increasing completed applications by 30 in six months.
Registration Specialist
Northside Family Clinic
June 2018 to February 2020
- Managed patient scheduling and appointment reminders, reducing no-shows by 10.
- Provided customer service to over 60 patients per shift, consistently receiving positive feedback.
- Maintained confidentiality and HIPAA compliance in all patient interactions.
Education
High School Diploma, General Studies
Dallas High School
Courses
- Certified Healthcare Access Associate (CHAA), NAHAM
Skills
Registration Resume Skills Insurance VerificationPatient RegistrationData EntryCustomer ServiceConfidentialityAttention to DetailProblem SolvingTeamwork
Technical Skills Electronic Health Record (EHR) SystemsMicrosoft OfficeMedical TerminologyTyping
Illustrative sample for a Registration resume.