Summary
Experienced retail merchandiser skilled in inventory management, retail management, and team supervision. Proven ability to maintain planograms, resolve customer issues, and drive sales through effective merchandising.
Experience
- Supervised a team of 6 associates, coaching on planogram compliance and improving department presentation scores by 15 points
- Maintained accurate inventory records and reduced stock discrepancies by 30 items per quarter
- Resolved customer and associate issues, leading to a 20% increase in positive customer feedback
- Executed sales plans and met or exceeded monthly financial targets for 18 consecutive months
- Facilitated weekly team meetings to improve communication and drive performance
- Oversaw merchandise presentation and inventory control for general merchandise categories
- Trained and motivated new associates, reducing onboarding time by 2 weeks
- Ensured world class customer service and a pleasant shopping experience for all guests
Education
Courses
- Driver's License