Summary
Lead retail associate with 5 years of experience managing inventory, training staff, and ensuring compliance with company standards. Strong communicator focused on customer satisfaction and efficient store operations.
Experience
- Trained and supervised 6 new associates on customer service and store policies
- Managed opening and closing duties, including cash reconciliation for up to $3,000 per shift
- Oversaw inventory levels and coordinated product rotation for 5 store sections
- Resolved customer issues quickly, maintaining high satisfaction scores
- Ensured safety and cleanliness standards were met throughout the store
- Assisted an average of 70 customers per shift with purchases and product information
- Built promotional displays and maintained planogram compliance
- Handled cash register operations and balanced daily cash drawers