Senior Retail Service Merchandiser / Assistant Department Manager
[email protected] · 555-555-1212 · Denver, CO
Summary
Experienced senior retail service merchandiser and assistant department manager with a track record of leading teams, optimizing inventory, and ensuring planogram compliance. Skilled at training staff, improving customer satisfaction, and maintaining high standards for store presentation.
Experience
Assistant Department Manager
GreenLeaf Markets
January 2018 to Present
- Led a team of 12 merchandisers, providing training and support to improve performance and reduce turnover.
- Oversaw inventory management for 20+ product categories, minimizing shrink and maintaining accurate stock levels.
- Ensured planogram and tag compliance during store resets, resulting in consistent store presentation.
- Handled customer concerns and resolved issues, raising satisfaction scores year over year.
- Prepared and submitted weekly service reports via tablet, ensuring accurate tracking of store visits and tasks.
Retail Service Merchandiser
ValueMart
June 2014 to December 2017
- Maintained shelf conditions and cleanliness for 10 product sections, reducing out-of-stock incidents.
- Placed and maintained promotional displays, increasing sales for featured items.
- Collaborated with store managers and employees to support store operations and meet sales goals.
Education
High School Diploma, General Studies
Denver West High School
Courses
- Driver's License, Colorado DMV
- Food Safety Certification, Colorado Food Safety Council
Skills
Core Skills Inventory ManagementCustomer ServiceCash HandlingCashieringCommunication
Soft Skills TeamworkAttention to DetailAdaptabilityProblem SolvingCustomer FocusWork Ethic
Tools Cash RegisterTablet
Illustrative sample for a Retail Service Merchandiser resume.