Summary
Results-driven mid level retail store manager with experience in retail management, coaching, and scheduling. Skilled at leading teams, resolving issues, and achieving sales goals in dynamic retail environments.
Experience
- Coached and motivated a team of 15 associates, increasing monthly sales by $12,000
- Prepared weekly work schedules, reducing overtime by 8 hours per week
- Resolved customer and associate issues, maintaining a 96% satisfaction rate
- Adapted to changing business needs by implementing new inventory control processes
- Assisted customers in buying decisions, resulting in a 10% increase in average transaction value
- Acted with integrity and compassion to support team members and customers
- Managed daily scheduling and shift coverage for a staff of 10