Summary
Experienced RN case manager skilled in case management, care coordination, and discharge planning. Strong communicator and patient advocate with a record of improving clinical outcomes and collaborating with interdisciplinary teams.
Experience
- Managed care for 35+ patients per week, reducing hospital readmissions by 20% through effective discharge planning.
- Collaborated with external agencies and healthcare professionals to secure resources, resulting in a 15% increase in successful home transitions.
- Assessed patient's previous level of functioning and social determinants of health, improving care plan accuracy and patient outcomes.
- Assisted with recruitment and mentoring of 4 new RN case managers, decreasing onboarding time by 25%.
- Applied knowledge of Medicare and Medicaid to advocate for appropriate service delivery, ensuring compliance with health plan benefits.
- Provided direct patient care and supported case management activities for acute care patients.
- Led interdisciplinary meetings to address complex cases, improving patient satisfaction scores by 8 points.
Education
Courses
- Registered Nurse (RN) License, Texas Board of Nursing
- Certified Case Manager (CCM), Commission for Case Manager Certification