Summary
Experienced RN with 6 years in outpatient clinics, specializing in patient assessment, health education, and care coordination. Skilled in regulatory compliance and quality improvement. Dedicated to delivering safe, patient-centered care.
Experience
- Managed care for 35+ patients daily, improving patient satisfaction scores by 18%.
- Led daily chart audits, reducing documentation errors by 25% and ensuring compliance with regulatory standards.
- Provided health education to patients with chronic conditions, resulting in a 12% decrease in hospital readmissions.
- Supported care coordination and discharge planning for 100+ patients monthly.
- Answered patient calls using AIDET greetings, achieving a 98% positive feedback rate.
- Assessed and managed patient panels via in-person and telephonic outreach, increasing appointment adherence by 15%.
- Advocated for patients and families, supporting individualized care plans and improved outcomes.
Education
Courses
- Registered Nurse License, Washington State Nursing Board
- Basic Life Support (BLS), American Heart Association
- Advanced Cardiovascular Life Support (ACLS), American Heart Association