Summary
Experienced sales coordinator skilled in building customer relationships, consultative selling, and supporting B2B sales teams. Proven track record of exceeding sales goals and delivering premium customer service.
Experience
- Built long-term relationships with 75+ B2B clients, resulting in a 25 percent increase in repeat business.
- Conducted personalized consultations using proprietary technology, leading to a 15 percent boost in customer satisfaction scores.
- Delivered exceptional customer service, resolving 98 percent of issues within 24 hours.
- Maintained up-to-date product knowledge and trained new team members on offerings.
- Supported sales team in achieving quarterly sales targets, contributing to a 30 percent increase in revenue year over year.
- Assisted with order processing and maintained accurate customer records using Microsoft Excel.
- Demonstrated product benefits to clients, resulting in a 12 percent increase in upsell revenue.
- Collaborated with a team of 8 to deliver a premium retail customer experience.