Summary
Detail-oriented school secretary with strong customer service, data privacy, and business communication skills. Experienced in managing front office operations and supporting staff, students, and parents.
Experience
- Answered and routed 60+ phone calls daily, providing courteous service to parents, students, and staff.
- Maintained confidential records for 800+ students, ensuring compliance with data privacy rules.
- Assisted faculty with paperwork and correspondence, reducing processing time by 15 percent.
- Administered first aid and managed medication documentation for 50+ students per year.
- Coordinated outgoing mail and applied postage, improving mail delivery efficiency by 20 percent.
- Communicated messages via email and phone, ensuring timely updates to staff and families.
Education
Courses
- Secretarial Certification, Texas Education Agency