Summary
Experienced store manager with a track record of leading teams, managing inventory, and improving store profitability. Skilled in employee training, scheduling, and ensuring compliance with company policies. Focused on delivering quality customer service and efficient operations.
Experience
- Led a team of 14 employees, reducing turnover by 15% through coaching and training
- Managed daily cash deposits averaging $6,500 with zero discrepancies in quarterly audits
- Oversaw inventory management, reducing shrinkage by 12 units per month
- Scheduled staff and managed payroll for a team of 20, ensuring full coverage during peak hours
- Conducted interviews and hired 8 new associates, improving team performance
- Ensured compliance with company policies and local regulations, passing all inspections
- Trained and supervised 10 staff members, improving customer service scores by 0.5 points
- Completed daily paperwork and reporting, reducing errors by 20%
- Supported store profitability by monitoring expenses and increasing monthly sales by $5,000
Education
Courses
- ServSafe Food Protection Manager, ServSafe