Summary
Detail-oriented telehealth nurse with 5 years of experience in patient triage, care coordination, and medication management. Skilled in motivational interviewing and collaborating with multidisciplinary teams to improve patient outcomes.
Experience
- Managed triage for 80+ patients weekly, identifying urgent cases and coordinating EMS referrals for 10 critical incidents per month.
- Documented patient encounters in electronic health records, maintaining 99% accuracy and timely follow-up plans.
- Led patient education sessions, increasing medication adherence rates by 25%.
- Handled 100+ patient portal messages and medication refill requests each week, resolving 95% within 24 hours.
- Collaborated with a multidisciplinary team to improve care coordination, reducing patient wait times by 30%.
- Performed clinical assessments for 50+ patients per week, supporting accurate diagnosis and treatment.
- Used motivational interviewing techniques to support chronic disease management, resulting in a 15% improvement in patient engagement.
Education
Courses
- Registered Nurse (RN) License, State of Washington
- Basic Life Support (BLS) Certification, American Heart Association