Senior Telemarketer & Appointment Setter
[email protected] · 555-345-6789 · Chicago, IL
Summary
Senior telemarketer and appointment setter with a proven record of driving business growth through cold calling and relationship building. Expert in sales automation and coaching junior team members. Delivers results with persuasive communication and data-driven strategies.
Experience
Senior Telemarketer / Inside Sales Coordinator
PrimeLead Solutions
January 2017 to Present
- Led a team of 8 telemarketers, increasing appointment setting rates by 40% through targeted coaching and process improvements.
- Implemented sales automation tools, reducing manual call documentation time by 50%.
- Generated 500+ qualified leads annually, contributing to a 25% increase in company revenue.
- Developed and delivered training sessions on consultative selling and CRM best practices for new hires.
Insurance Telemarketer / Appointment Setter
Midwest Insurance Group
June 2013 to December 2016
- Booked 100+ insurance appointments per quarter, helping agents exceed sales quotas.
- Maintained a 98% accuracy rate in CRM records, improving follow-up efficiency.
Education
Bachelor's Degree, Marketing
University of Illinois at Chicago
Courses
- Life & Health License, Illinois Department of Insurance
- Property & Casualty License, Illinois Department of Insurance
Skills
Core Skills TelemarketingSalesConsultative SellingCustomer ServiceEnglish
Technical Skills CRM SoftwareMicrosoft OfficeComputer Literacy
Soft Skills Relationship BuildingProfessionalismResiliencePersuasion
Certifications Life & Health LicenseProperty & Casualty License
Illustrative sample for a Telemarketer resume.