Summary
Senior test administrator with over six years managing high-volume assessment centers. Expert in secure exam delivery, team leadership, and process improvement. Known for integrity, professionalism, and compliance with all testing protocols.
Experience
- Managed secure delivery of 5,000+ exams per year, achieving zero breaches of confidentiality.
- Supervised and trained a team of six proctors, improving process efficiency by 20 percent.
- Developed and implemented new check-in procedures, reducing candidate wait times by 30 percent.
- Oversaw accommodations for candidates with disabilities, ensuring 100 percent compliance with policies.
- Collaborated with IT to resolve technical issues, maintaining 99 percent uptime for computer-based exams.
Education
Courses
- MA Criminal Offender Record Information (CORI) Clearance, Massachusetts Department of Education