Summary
Experienced truck dispatcher with a track record of efficient route planning and problem solving. Skilled in dispatching, customer service, and fleet coordination. Known for building strong relationships with drivers and clients while ensuring timely deliveries.
Experience
- Coordinated pickup and delivery schedules for 25 drivers, improving on-time delivery rate by 18%
- Assigned freight to meet customer requirements, handling 60+ loads per week
- Created and managed driver paperwork, reducing processing errors by 20 per month
- Developed strong relationships with warehouse staff and transportation partners, streamlining daily operations
- Communicated route changes and traffic conditions to drivers, minimizing delays during peak hours
- Assigned containers to loading bays, increasing loading efficiency by 10%
- Checked drivers in and out of site, ensuring compliance with company procedures
- Collaborated with warehouse personnel to resolve scheduling conflicts, reducing missed pickups by 15 per quarter