Summary
Experienced mid level trucking dispatcher skilled in route planning, customer service, and problem solving. Proven ability to optimize daily routes, support drivers, and collaborate with teams to improve efficiency and on-time delivery.
Experience
- Coordinated daily dispatch for 30+ trucks, optimizing routes to reduce delivery times by 10 percent.
- Acted as main contact between drivers, project teams, and carriers, handling 60+ communications per day.
- Analyzed delivery trends and adjusted schedules, improving on-time performance across three shifts.
- Assisted in staffing and scheduling CDL drivers, ensuring full coverage for all routes.
- Maintained accurate data entry for all shipments using Microsoft Excel and dispatch software.
- Monitored route progress and communicated updates to drivers, reducing missed deliveries by 8 percent.
- Collaborated with warehouse staff and transportation partners to resolve scheduling conflicts.
- Assisted with trucking estimation processes and cost tracking for daily operations.