Summary
Experienced ultrasound receptionist with 4 years in busy imaging centers. Skilled in electronic medical records, appointment scheduling, and patient billing. Known for professionalism, accuracy, and a patient-first approach.
Experience
- Managed scheduling and check-in for 50+ daily OB-GYN and ultrasound appointments, reducing patient wait times by 15%.
- Processed insurance verification and collected over $3,000 in co-pays weekly with zero errors.
- Maintained electronic medical records using EPIC and PACS, ensuring compliance with HIPAA regulations.
- Trained 2 new staff members on office procedures and EMR systems, improving onboarding efficiency.
- Coordinated front desk operations for a team of 6 technologists, supporting over 200 patient visits per week.
- Balanced daily cash drawer and reconciled payments, maintaining a 100% accuracy rate.
- Assisted clinical staff with room turnover and equipment checks, increasing daily appointment capacity by 10%.
Education
Courses
- CPR BLS Certification, American Heart Association