Summary
Organized and compassionate entry level unit secretary with strong clerical skills and a focus on patient confidentiality. Skilled in data entry, Microsoft Word, and providing excellent customer service in fast-paced healthcare settings.
Experience
- Processed over 60 patient admissions and discharges weekly, reducing paperwork errors by 15 percent.
- Answered and routed 40+ calls per shift, ensuring prompt communication between staff and patients.
- Maintained accurate electronic medical records for 100+ patients with zero confidentiality breaches.
- Supported nursing staff by preparing and organizing patient charts, improving workflow efficiency by 10 percent.
- Assisted an average of 80 customers per shift, consistently receiving positive feedback for professionalism.
- Handled daily cash drawer balancing with 100 percent accuracy.
Education
Courses
- Basic Life Support (BLS), American Heart Association