Summary
Experienced university registrar with a strong background in student records management, FERPA compliance, and academic policy. Skilled at collaborating with faculty and staff to improve processes and ensure accurate reporting.
Experience
- Managed student records for 8,000 students, reducing processing time by 20%.
- Oversaw budget management for the registrar's office, keeping expenses under budget for three years.
- Ensured FERPA compliance by training 30 staff members and updating office procedures.
- Reviewed and processed 200 academic appeals annually, maintaining a 98% accuracy rate.
- Collaborated with IT to enhance the student information system, decreasing registration errors by 25%.
- Assisted with international student records and immigration compliance for 500+ students.
- Certified student-athlete eligibility, processing 150 cases per semester.
- Worked with faculty to resolve grading issues, improving turnaround time by 30%.
Education
Courses
- AACRAO Membership or Credential, AACRAO