Summary
Experienced utilization management nurse skilled in utilization review, case management, and clinical chart audits. Proven ability to collaborate with leadership and physician advisors to improve documentation and patient outcomes. Holds a current Registered Nurse License.
Experience
- Acted as liaison for 5 hospital departments and 10+ external facilities, improving care transitions and reducing transfer times by 20 percent.
- Completed 150+ utilization reviews monthly, maintaining 99 percent compliance with medical necessity standards.
- Collaborated with leadership to implement a new documentation protocol, reducing errors by 25 percent.
- Conducted clinical chart audits for 200+ cases per quarter, identifying trends that led to a 15 percent improvement in coding accuracy.
- Managed case reviews for 60+ patients weekly, optimizing resource use and reducing average length of stay by 1.2 days.
- Assisted with provider education on documentation best practices, resulting in a 10 percent increase in compliance.
Education
Courses
- Registered Nurse License, Massachusetts Board of Registration in Nursing
- Certified Case Manager (CCM), Commission for Case Manager Certification