Summary
Experienced vacation rental property manager skilled in property operations, tenant relations, and budgeting. Proven ability to improve occupancy rates, streamline processes, and deliver excellent guest experiences. Strong communicator with a focus on regulatory compliance and financial accuracy.
Experience
- Managed daily operations for 45 vacation rental units, increasing occupancy by 17% year over year.
- Improved tenant relations, reducing complaints by 28% through proactive communication and issue resolution.
- Oversaw annual budgets totaling $850,000, achieving a 5% reduction in operating expenses.
- Approved and launched over 60 new property listings, shortening time-to-market by 20%.
- Performed annual income re-certifications and processed rent increase notices for all long-term tenants.
- Assisted clients with buying and selling residential properties, closing 30+ transactions per year.
- Supported invoice approval and owner statement processes, reducing errors by 12%.
Education
Courses
- Property Management Certification, California Association of Realtors