Summary
Detail-oriented warehouse operations manager with over 5 years of experience in inventory management, process improvement, and team leadership. Skilled in optimizing workflows, implementing Lean Six Sigma practices, and ensuring safety compliance. Proven ability to drive efficiency and maintain high standards in warehouse operations.
Experience
- Led a team of 18 associates, increasing order fulfillment speed by 25 orders per shift through process improvements.
- Implemented Lean Six Sigma practices, reducing picking errors by 30 per month.
- Managed inventory for 10,000 SKUs, maintaining 99.5 accuracy using Microsoft Office tools.
- Acted as point of contact in absence of General Manager, resolving operational issues and maintaining workflow.
- Trained and coached new hires, improving onboarding efficiency by 2 days per employee.
- Assigned daily tasks to 12 team members, optimizing efficiency and meeting shipping schedules.
- Addressed employee concerns and enforced company policies, reducing turnover by 10 staff per year.
- Assisted with warehouse tasks during peak workloads, ensuring timely order processing.
- Analyzed operational metrics and implemented improvements for service and quality.
Education
Courses
- Logistics Certification, APICS
- Forklift Certification, OSHA