Summary
Experienced warehouse supervisor skilled in inventory management, team leadership, and process improvements. Proven ability to resolve shipping errors, enforce safety standards, and align staff with organizational goals. Strong communicator who delivers efficient warehouse operations.
Experience
- Supervised a team of 15 associates, reducing shipping errors by 18 cases per quarter through improved training and process checks
- Investigated and resolved 40+ shipping discrepancies annually, improving customer satisfaction ratings
- Enforced safety procedures and conducted monthly safety briefings, resulting in zero lost-time incidents for 2 years
- Managed inventory control for 10,000+ SKUs, maintaining 99% accuracy in stock records
- Approved and tracked attendance for all staff, achieving 97% schedule compliance
- Aligned team schedules and resources to meet daily outbound shipping targets of 3,000+ units
- Trained and mentored 8 new hires on equipment use and safety protocols
- Assisted in implementing new inventory management software, reducing manual errors by 25%
Education
Courses
- Forklift Certification, Metro Logistics Solutions
- Certified Professional in Supply Chain Management (CPSM), ISM