Summary
Senior delivery operations manager with 8 years of experience in cannabis delivery. Expert in compliance, team leadership, and process improvement. Proven ability to manage high-volume delivery operations and ensure regulatory standards are met.
Experience
- Led a team of 15 drivers, overseeing 500+ deliveries per week with a 98% on-time rate.
- Developed new delivery routes, reducing average delivery times by 12 minutes.
- Implemented compliance training, resulting in zero regulatory violations for two years.
- Coordinated with inventory and sales teams to streamline order fulfillment and improve customer satisfaction.
- Completed over 10,000 cannabis deliveries with a focus on safety and compliance.
- Assisted in onboarding and training new delivery staff.
Education
Courses
- Valid Driver's License, Michigan Secretary of State